Thanks all of your care and support to my son during this critical period of COVID-19. Thanks for your thoughtful arrangement for Jeremy’s transfer to the airport with a Regent Guardians driver along with the driver’s profile document, the driver wait until Jeremy has his boarding pass and is safely through immigration and confident that the flight is leaving on time.
Sending my child abroad to CSFC was a cause for celebration. Yet, as a parent, I was also nervous about how my son would adapt to living away from home for the first time. Upon our arrival, Helen left a wonderful first impression, as she was kind enough to introduce herself and explain her role and responsibilities to us. In addition to her remarkable professional qualities, Helen possesses such personal qualities, which made us feel comfortable to reach out to her numerously to discuss matters from pastoral to academic. I am thankful to Helen for her tireless efforts in helping my son settle in at CSFC.
Helen is a good listener. We have good and efficient discussions when facing a problem. She would informs us the problem in time, patiently listen to our concerns and provide solutions and support. Helen spends a lot of time and energy arranging ballet and guitar lesson for our child. Helen would discuss the different options for the lesson with us and provide guidance for the relevant procedure afterwards. Wish Regent Guardians a great future!
The host family made my stay very enjoyable and I was able to treat them like family. We even cooked and watched TV together! The room they had provided me was nicely decorated and homey, which certainly makes my first experience with a host family special. Even till this day, we still stayed in touch and had made plans on going to the annual flower exhibition in Cardiff. I am very grateful that Regent Guardians was able to find such a wonderful family for me to stay with and making me warm up to the idea of living with a host family.
Thank you for organising the transport back to Cardiff over the weekend. We were monitoring the weather throughout the week and of course the outbreak in Swansea for Coronavirus. Really appreciate the work involved and that our student returned safely back to Cardiff on the weekend. Please say a huge “Thank you” to the Host Family and I have heard they were most welcoming throughout the week with travel arrangements.
I have been particularly impressed with the little touches that matter so much, such as giving cards and small gifts on Birthdays and at Christmas. Add to this their regular and continual contact with all parties as well as their availability at short notice, whether it be to assist with opening a bank account or transporting a student to and from the airport, this all adds to up to being an outstanding service. As a senior employee at Cardiff Sixth Form College, I would like to thank Regent Guardians for their continued support.
The service provided by the Director is very personal and supportive one and she is the key contact for all her students.
Regent Guardians are very responsive to correspondence from the students and often message the students to check on their well-being, for example to check they have landed safely when returning to the UK.
It is clear that the students have built a good relationship with their guardian and feel comfortable to call upon them should they need anything; special occasions are also marked by cards and gifts.
The personalised service offered by the guardian organisation is comprehensive.